Association of Professional Compliance Consultants

The body for compliance consultants who advise firms regulated in the UK.

The APCC is active in enhancing the professional standards of compliance consultants and is recognised as a trade body by the FCA and other regulators. This provides our members with significant benefits in terms of direct access to the Regulators as well as business leads.  The APCC often works in conjunction with the FCA to pilot or test new initiatives, and we also provide with valuable feedback on specific subjects as requested by them.

Helen Pettifer Training

Helen Pettifer is a leading authority on vulnerable customer issues and training. Helen works with regulated organisations, across all sectors, helping them develop an awareness and understanding of their vulnerable customers, and how to successfully support them.

Helen supports organisations in 3 ways:

  1. Vulnerable Customer Training – choose from 15 modules in a ‘pick ‘n’ mix’ style tailored to your team’s requirements
  2. Consultancy Services – tailored support to help embed vulnerability into everyday processes and practices
  3. Policies and Resources – offering a range of vulnerable customer policy templates and valuable resources to support regulatory compliance

Book a discovery call with me to learn more about the business benefits of supporting vulnerable customers.

15 Fall Close,
HP19 9XR

T: 01296596958
Services Offered
  • Training
  • Vulnerability Consultancy
  • Vulnerability Policies
Firms Served
  • APCC Member Firms
  • Insurance brokers and insurers
  • Insurance companies
Upcoming Events
  1. Operational Committee Meeting

    June 21 @ 2:00 pm - 3:00 pm
  2. APCC Board Meeting

    June 29 @ 2:00 pm - 3:00 pm
  3. Operational Committee Meeting

    September 20 @ 2:00 pm - 3:00 pm
  4. APCC Board Meeting

    September 28 @ 2:00 pm - 4:00 pm
  5. Autumn Conference – Save the Date!

    September 29 @ 9:30 am - 4:00 pm