Association of Professional Compliance Consultants

The body for compliance consultants who advise firms regulated in the UK.

The APCC is active in enhancing the professional standards of compliance consultants and is recognised as a trade body by the FCA and other regulators. This provides our members with significant benefits in terms of direct access to the Regulators as well as business leads.  The APCC often works in conjunction with the FCA to pilot or test new initiatives, and we also provide with valuable feedback on specific subjects as requested by them.

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Home › Forums › Current issues you are seeing in the industry › Time-barred complaint going straight to Court › Reply To: Time-barred complaint going straight to Court

23rd September 2020 at 11:55 am #2940
stephena@sacm.co.uk
Participant

Hi
I am working on several different cases like this- 1) There are many interest-only mortgage complaints that are time-barred but the complainants believe the court is more likely to be sympathetic than FOS in allowing the complaint. I am defending several cases and solicitors say there are many others awaiting instructions. 2) Also – There are complaints (often consumer credit) where FOS redress is unlikely to exceed a few hundred pounds, so these are un-commercial for a CMC. If that case is referred directly to the court, avoiding FOS, there is no restriction on the legal fees that can be charged. FOS says that a regulated firm cannot force a complainant to contact them.
SA.