Jencap Law Webinar – 7 tips to ensure a successful outcome when your client receives a complaint 14th November 12pm

The regulator’s reach, combined with the growing number of Claims Management Companies, means your clients are more likely than ever to receive a complaint.

All complaints are frustrating and time-consuming; however, high-value complaints can pose an existential risk to your clients’ businesses.

In this webinar, we’ll reveal our top tips for defending complaints and maximising your clients’ chances of successfully defending a complaint.

The webinar will be presented by Tim Jenkins, founder of Jencap Partners and a barrister specialising in helping FCA regulated firms manage client complaints, claims and redress.