Discount for APCC Members at City and Financial FCA Consumer Duty Summit

The APCC have once again partnered with City and Financial to offer APCC members a discounted rate at their FCA Consumer Duty Summit on 18th November. For more information and your exclusive discount code, please see below.

Event Details

City & Financial Global’s FCA Consumer Duty Virtual Summit”, 18th November, will be held in response to the FCA’s proposal to introduce a new consumer duty for regulated firms that set higher expectations for the standard of care that firms provide to consumers. For many firms, this will require a significant shift in culture and behaviour, with a consistent focus on consumer outcomes, and putting customers in a position where they can act and make decisions in their own interests. The summit will bring together regulators and financial services professionals to share insights into how to ensure financial institutions can deliver fair outcomes for consumers while avoiding costly litigation or enforcement action.


Caroline Rainbird, Chief Executive, Financial Services Compensation Scheme

Wanda Goldwag, Chair, Financial Services Consumer Panel

Chris Pond, Chair, Financial Inclusion Commission

Heather Buchanan, Executive Director, Policy and Strategy, APPG, Fair Business Banking

David Dalton-Brown, Chief Executive Officer, The Investing and Saving Alliance (TISA)


Iestyn Evans, Group Head of Compliance, Hitachi Capital (UK)

Tim Fassam, Director of Government Relations and Policy, The Personal Investment Management and Financial Advice Association (PIMFA)

Chris Fitch, Research Fellow, Personal Financial Research Centre, University of Bristol and Vulnerability Lead, Money Advice Trust

APCC Members Rate: £396+ VAT(20% Discount with codeCD20APCC) 

Click here to for more details and to register.